Workplace Learning and Training Track
These sessions are dedicated to the needs of CLOs, HR professionals and learning and talent development leaders looking to deliver individual potential and business results.
Learning Technologies Germany Opening Conversation
This is the year that change in workplace learning accelerated. It took about 20 years for workplace learning to be 50% face-to-face and 50% online, by January 2020. In a few short months, it was 100% online and it was increasingly part of organisational culture, in a way it hasn't been before. One thing is certain - with new habits across the workplace, not just in learning, things are not returning to how they were in 2019. But how will they go forward? Join the discussion, and set the scene for the next two days.
Workplace learning is about one thing: performance. But how do you ensure people are not just able to perform today, but are ready to perform well tomorrow, and well motivated to keep on performing? By ensuring great leadership and management. Leadership training can be thought of as the great multiplier - done right for one individual, it should make it possible for many more people to work well. So, what is the secret to great leadership training? Join our discussion to learn more.
Pictet Wealth Management, Switzerland
David is Head of Talent Development & Learning at Pictet Wealth Management, Coach and president of the Swiss association of Humanist & Responsible corporations. He started his career as learning professional in 2011 as a Leadership Development professionnal. Prior to this he established and managed a Leasing firm for Volvo Financial Services (VFS) in Turkey (2004-08) and managed the financial leasing company of Volvo in Spain (2008-10).
He is passionated with psychology, mindfullness, spiritual development and holistic health.
In the L&D space, he acts as an innovator of learning experiences, daring to push the boundaries of what profesionnals are a priori ready to embark for, while holding with empathy and respect so that people can grow sustainably.
David is french, lives in Geneva, Switzerland, holds a MBA in Economics from ESSCA as well as an Executive MBA from HEC Paris MBA. He is certificied in the field of coaching, communication, psychometrics and psyhology. Skier lover, swimmer, mindfulness and yoga daily practitionner. A healthy mind in a healthy body can be is mantra !
LiDRS, The Netherlands
Jochen is managing director and founder of LiDRS (Leadership Development, Research and Support). He has a Master degree in Business Engineering and Management Science and an Executive Master in Operational Auditing. After a career as an officer in the Royal Netherlands Navy (Diving and EOD tech) and several deployments to conflicts areas, he wrote a book on leadership development (Leading up, down and across). For sure he knows what it's like to work under pressure in challenging environments. After his navy career, Jochen led operations in the offshore business, again traveling the world.
Since 2014 Jochen has been fortunate to train, advise and coach many senior level managers and leaders. He now works as a consultant and interim manager in several (HRO) organizations. His focus lies on performance improvement driven by human factors. Jochen speaks on seminars and regularly writes about topics such as Leadership development, performance improvement and psychological ownership.
Designing Virtual Training Classes
We know that moving training online is not always easy. There are the tools to consider, the existing training materials, the learners, and the L&D team itself. So how do you take your great, existing face-to-face course and move it online? This session discusses how to do just that: which classroom exercises and approaches will work online, and which won't? And what can you do online that you cannot do in the classroom? This session will be a rich, interactive discussion with people who have been there and done it.
CRIMEDIM, Research Center in Emergency and Disaster Medicine, Università del Piemonte Orientale, Italy
Instructional designer, capacity building and learning specialist with great experience in knowledge management. Daniela has been involved with the WHO Emergency Medical Teams (EMTs) initiative, where she was responsible for the coordination of communication and training activities supporting the development of international emergency response mechanisms. Previously, she worked as knowledge manager and learning specialist for UN OCHA Geneva and for IT UNICEF in New York HQ. She is still consulting with WHO Health Emergencies Programme (WHE) where she is part of WHE Simulation Task Team and Learning and Capacity Building Team. Her specialties include adult learning and the instructional design of learning and training activities (including all aspects of the analysis, design, development, implementation and evaluation phases), technology enhanced learning (networked e-learning), new technologies (learning content management systems, authoring software and social software), creative design thinking and knowledge management.
Learning Ecosystems - Including What You Already Have
It's easy to spend money on a single, big, new expensive learning system, hoping that it will solve your workplace learning needs. Easy, and foolish. The reality is that learning at work occurs using a wide range of tools, and often - very often - you already have those tools, it's just a matter of using them right. In this session we explore the complexity and richness of learning ecosystems, and consider how to build your right now, using what you already have.
Kiwi.com, Czech Republic
Head of L&D at Kiwi.com, Adrian has been with Kiwi.com for over 4 years and has been involved in the development of the department from a training team of seven members support the company in it's start up phase to the current team of 26 direct spread across three teams addressing the ever evolving needs of the organisation.
World Meteorological Organization, Switzerland
Patrick Parrish is Chief of Training Activities Division in the Education and Training Office of the World Meteorological Organization, in Geneva, Switzerland. He has been an instructional designer and training manager for 25 years, with a primary focus on distance learning solutions. In 2008 he earned a PhD in Education with an emphasis on the design of engaging learning experiences, and has published many journal articles and book chapters on related topics. For 20 years, he worked with the COMET Program in the development of education and training resources in meteorology and other geosciences topics, primarily for professional continuing education, before coming to WMO in 2012.
Patrick’s work is driven by a fascination with the processes of learning and the challenges of training, particularly the challenge of engaging learners with intrinsically motivating learning experiences. His current efforts include promoting and guiding the use of eLearning solutions for education and professional development for weather, climate, and hydrologic forecasters and related professions.
Essential Skills and Behaviours of the New L&D
Things have changed in L&D. Whereas once, the role of Learning and Development was to create and provide training courses to a regular schedule, it is now much wider, going well beyond the creation of content to include performance support, the use of data and the provision of strategic advice to the business. What skills, knowledge and attitude do today's L&D teams need to prepare them for this new world?
Chartered Institute of Personnel and Development, UK
Andy Lancaster leads learning at the Chartered Institute of Personnel and Development (CIPD) where he is responsible for the vision and creation of innovative learning solutions to support the people profession worldwide.
He has more than 30 years’ experience in learning and organizational development in commercial, technological and not-for-profit organizations.
Andy leads the direction and delivery of CIPD’s new vision for learning and development. He was part of the team that developed CIPD’s new global L&D qualifications and is pioneering digital learning at the Institute. He also supports CIPD’s business consultancy services.
Andy has a Master’s Degree in Instructional Design and regularly speaks at conferences, writes and contributes to research. His latest book “Driving Performance Through Learning” won an award and was highly commended at the “2020 Business Book Awards” and is available through Kogan Page publishing.
Donald H. Taylor
The Learning and Performance Institute, UK
Donald H Taylor is a 25 year veteran of the learning, skills and human capital industries, with experience at every level from design and delivery to chairman of the board. He has been chairman of the Learning and Performance Institute since 2010.
A recognised commentator and organiser in the fields of workplace learning and learning technologies, Donald is passionately committed to helping develop the learning and development profession.
His background ranges from training delivery to director and vice-president positions in software companies. Donald has been a company director and shareholder for three companies through start up, growth and acquisition.
He is an influential writer and speaker in the fields of the professional development of L&D and of technology-supported learning. He was the 2007 recipient of the Colin Corder award for services to training and has chaired the Learning Technologies Conference since 2000. He also chairs the Learning and Skills Group, hosting its bi-weekly webinar programme, and edits Inside Learning Technologies Magazine. He is a graduate of Oxford University and in 2016 was awarded an honorary doctorate by Middlesex University in recognition of his work developing the L&D profession.
Redesigning Learning for the Digital Age
Learning using digital materials, and interacting with colleagues online is a different experience. Different to the face-to-face classroom of the educational system, and different to other ways we have traditionally learned at work. It demands a fresh approach. Come and hear from those who have made a success of designing learning for the digital age, and discuss with them what the challenges are in making it work.
ING, The Netherlands
Alvaro is part of the ING Global Tech Academy, a squad of employee journey experts, event managers, and data analysts trusted with the mission of enabling and supporting an engineering culture within the IT community.
His current focus and ambition are to adapt and embed ING’s tailor-made PACE methodology, an iterative process bringing concepts from Design Thinking, Lean Startup, Agile Scrum, and User Experience, within his L&D squad.
Alvaro brings more than 10 years of experience in the fields of consulting, collaborative platforms adoption programs, and community and change management.
Curious about learning, networks, and innovation, he likes to experiment with the opportunities of new technologies, while trying to make sense of their implications and impact on community dynamics.
Bronkhorst High-Tech, The Netherlands
Work experience has always been a mix of psychology and IT, I like working in the area where these two interact. Very happy with my education as a Cognitive Scientist as it fits in so well with what L&D needs these days and in the future. I'm also a global citizen, having lived and worked across the world.
Currently I'm working for Bronkhorst High-Tech in The Netherlands in the role of Global Learning & Development Manager. I'm on a mission to transition the L&D team from order taker to performance enablers/value creators.
I've written an obituary for L&D. Applicable for L&D departments that are unable/unwilling to align themselves with the business. Might post it someday.
European Patent Office, Germany
Joanna Emmerich is a Talent Development Consultant at the European Patent Office. Joanna joined the EPO in 2018. She is managing the newcomer onboarding programme and focusing on modernizing the operations within the Talent Development team.
Prior to joining the European Patent Office, Joanna worked for 10 years at Google in Poland, Argentina, Ireland and Germany in variety of roles in Learning and Development space: as global peer-to-peer development lead, curriculum manager for all soft skills training, and programme manager for global onboarding, among others.
The European Patent Office with around 7000 employees focuses on the search and examination of patent applications and the grant of European patents.
Ivoclar Vivadent AG, Liechtenstein
October 1985 - February 1993: Studies of chemistry at the Friedrich-Alexander-Universität Erlangen-Nürnberg, Germany (Graduation: 1990: Dipl.-Chem. (Univ); 1993: Dr. rer. nat)
June 1993 – June 1998: Chemist and teamleader “composite materials” within the department Research and Development, ESPE Dental AG, Seefeld, Germany
January 1995 - June 1998: Member of the Businessteam "restorative dentistry", ESPE Dental AG. The team was a multi-functional, interdisciplinary steering board and was responsible for the whole profit and loss of a specific market segment.
July 1998 - September 2000: Clinical Research Manager, ESPE America, Inc., Norrsitown, PA, USA
October 2000 – September 2001: Professional Marketing Manager, Optiva Deutschland GmbH (later Philips Oral Healthcare), Munich (later Hamburg), Germany
Since October 2001: Director of the International Center for Dental Education (ICDE), Ivoclar Vivadent AG, Schaan, Liechtenstein
Learning After 50? What Could "These People" Add to Our World?
As the world's population is increasingly getter older, it is of interest to us all to realise and acknowledge the wisdom and ideas that older professionals bring to the table.
In this facilitated boardroom dialogue we intend to share "late bloomer" examples and experiences together in order to break down ageism-based assumptions and build better strategies that use the full potential of older professionals.
Inge de Waard
EIT InnoEnergy and The Open University, UK, Belgium
Inge de Waard (PhD) is currently leading the learning part of an InnoEnergy project that alleviates skill and competency gaps by combining Artificial Intelligence (AI, specifically Natural Language Processing), Human Resources (HR), learning analytics to provide a personalised learning trajectory (including micro-credits, blockchain in education, informal and formal learning options...). This project combines the expertise of people working at InnoEnergy, The Open University (UK), FutureLearn and many European University partners working on renewable energy.
Since 1999, Inge has set-up, coordinated and developed several innovative online, blended and mobile learning projects, always with a focus on participation and durability. These projects involved partners and individuals from both the Northern (Canada, United States, Italy, Belgium, Ireland, Germany, UK) and Southern regions (South-Africa, India, Peru, Morocco). As an avid enthusiast of open science, she is an active international speaker giving keynotes and guest lectures, as well as providing and receiving knowledge input through seminars, SIGs and workshops.
Enlightened by the first connectivist MOOCs, she set up the first MOOC on mobile learning, called MobiMOOC (2011 & 2012). This was a community and project-oriented MOOC, enabling international learners to realize their own project by the end of the MOOC.
Her core sentiment on learning is: “I have come to realize that there is no single solution for all. The diversity which is at the core of nature’s success, is replicated by the diversity in learning preferences and ways to achieve learning success in humans”. She loves to exchange ideas, so feel free to talk to her.
Future Proofing L&D: from Learning Value to Business Value
How can L&D move from an "order taker" business model to a "value creator business model?
This interactive session explores five drivers for future-proofing L&D departments. Diagnose your current model, choose your desired model, discuss stakeholder involvement and reflect on the deeper strategic changes that are needed to demonstrate the impact of L&D.
70:20:10 Institute, The Netherlands
Vivian is Co-Founder of the 70:20:10 Institute and co-owner of Tulser B.V.
Her strength is her strategic thinking combined with pragmatism and a knife-like focus on execution. She has consulted on a wide range of projects at every level for the implementation of 70:20:10 solutions. Her projects have covered managment development change, the implementation of electronic patient files and across other areas. Vivian’s strengths are in a total focus on the execution of the Performance Detective tasks, and of those of the Performance Tracker and the Performance Game Changer.
70:20:10 Institute, UK
Charles is a leading expert on building and implementing 70:20:10 learning and performance strategies. He is co-founder of the 70:20:10 Institute. The Institute is the premier centre for 70:20:10 and Value-Based L&D and works with organisations around the world to help improve performance and business outcomes.
His 40-year career includes roles as a business school professor, as a chief learning officer, and as a senior advisor and member of boards and steering groups for international learning, performance and business bodies. He has deep experience of corporate L&D, Talent and HR, having held senior CLO roles in global companies. Charles is a member of advisory boards and steering groups for international learning, performance and business bodies around the world.
Charles is also a member of the Internet Time Alliance, a small multinational think-tank of leading learning and business performance practitioners helping organisations exploit emerging practice in informal and social learning to ‘work smarter’.
Data and Analytics
The words 'data' and 'analytics' remain hot in workplace learning and development, but are too often misunderstood and considered difficult. Far from being difficult, the process of analysing business and learning data is straightforward and easily learned. It is also essential for any workplace learning professional. Join this session to hear from people who have made it happen and have useful tips to share on how to do it well.
Moving Online During COVID-19 At Scale
2020 was the year we moved online. Not by choice, but we made the move anyway, often in a rush, often with insufficient planning time and without the right tools. But we made the move. And on the way we learned a lot - about the importance of agility, about the surprising things we can do with the tools we have, and about how adaptable people can be. In this panel we discuss not just what happened during this mass movement online, but also what it tells us about how we will work in the future.
Trafigura PTE LTD, Switzerland
Born in Australia, and holding conjoint Swiss and Australian citizenship, Richard Cannane is Trafigura's Global Learning and Development Manager since October 2015. He started with the company in 1999 and has held various positions including Global Operations Manager while managing global teams and logistics strategies across more than 30 countries. Richard is a certified executive coach and holds a Bachelor of Commerce degree from the University of NSW as well as an MBA from the University of Strathclyde in Scotland. He speaks competent Mandarin Chinese, French and German.
United Nations System Staff College, Italy
Berin McKenzie is the Learning Portfolio Manager for the United Nations System Staff College (UNSSC) designed United Nations Secretariat Executive Management Programme, which delivers blended content, linked to 360-degree assessments and coaching, to up to 400 UN Managers annually. He acted also as Project Manager for the UNSSC Helping Teams Navigate Uncertainty programme, which delivered management training to over 800 UN staff as they transitioned to lockdown and often newly remote teams during the inital phases of the COVID-19 pandemic.
Before joining the UNSSC, Berin acted as Senior Specialist at the United Nations Institute for Training and Research (UNITAR) Hiroshima Office, where he undertook full instructional design, monitoring, evaluation, and quality assurance responsibilities for all face-to-face, e-learning, and blended training, including programmes in Afghanistan, Iraq, and South Sudan.
Personalised Learning and Personalisation Options: Let's Get It Clear
All learning is personal in some sense, so what exactly does 'personlized learning' mean? This session provides a detailed conceptual model, looking at 6 facets of personalization and discussing them in-depth. We'll explore them not just in the abstract, but will also look at how they work for your particular circumstances, using guided examination. Expect to leave with a clear sense of what personalization means, and how to tackle it in your organization.
Hogeschool van Arnhem en Nijmegen UAS, Learning & Development in Organisations, The Netherlands
Petra Peeters likes to hover above the L&D world to see what's happening. When something interesting happens see focusses and tries to make sense of developments. Last year this resulted in a co-written article called Personalised Learning Unraveled, which aims at developing a language around personalisation. Working as a University Lecturer offers her the opportunity to work with part-time students from a range of organisations which helps to keep a clear view and an open mind.
Hogeschool van Arnhem en Nijmegen UAS, Learning & Development in Organisations, The Netherlands
Marlo Kengen MSc is an experienced Learning & Development professional with a history of working in higher education as well as in corporate settings (business services and IT). Marlo works as a senior lecturer in the bachelor program on Learning & Development in Organisations at HAN University of Applied Sciences in the Netherlands. She is a strong educational science professional focused on curriculum development, strategic L&D and learning technologies. She is a regular conference speaker and workshop facilitator and publishes in various Dutch and international L&D magazines.
Design Thinking Meets Curriculum Design: a New Approach for Learner-centred Blended Learning
In this interactive session you will experience "hands-on" how to design bottom-up instead of top-down curricula, with the help of design thinking.
Though this session is open to all, we will focus on workplace learning and training specifically. You will learn: how L&D can involve decision makers and learners for better results and more adequate learning objectives; how to communicate ideas effectively with key stakeholders and; how to get to the nitty-gritty of specific professional needs in your industry.
Fraunhofer FIT, Germany
Dr. Andreas Pippow is head of the center for continuous learning in data science at Fraunhofer FIT. Dr. Pippow gained his PhD in neuroscience in 2008 and joined Fraunhofer in 2011. As a Fraunhofer research manager, he is particularly committed to the transfer of Fraunhofer's technologies and knowledge.
This includes establishing appropriate internal structures and understanding needs of customers. He sees continuous learning as an important transfer path for a knowledge organization like Fraunhofer.
Dr. Pippow is also involved in several expert committees to facilitate learning in the field of data science. He is chair of the data science expert committee of the Fraunofer Personnel Certification board. He also leads the technical expert committee at Verein Deutscher Ingenieure to develop a guideline for data management.