Learning Cafés
How to Influence Performance with Help of Data
How can L&D succeed in making the shift from providing only formal learning solutions to a mix of solutions that will impact organisational results? How can we show these results in practice?
This Learning Café is based on a 70:20:10 case study of the Bronkhorst L&D team. It will demonstrate the importance of using data in order to design learning and non-learning solutions to support organisations.
We’ll start with sharing lessons learnt and key principles of our data-driven approach, and look forward to discussing the common challenges and solutions for organisations with you.
Outcomes:
- Learn a methodology to use data to design learning and non-learning solutions to support the organisation
- Strengthen your L&D role and find solutions beyond formal learning activities
- Get 5 lessons learnt from the case at Bronkhorst, which you can use in your own practice
Speakers

Vivian Heijnen
Co-Founder, Tulser / 70:20:10 Institute, Netherlands
Vivian’s strength is her strategic thinking combined with pragmatism and a knife-like focus on execution. She has consulted on a wide range of projects at every level for the implementation of informal and formal solutions. Her projects have covered management development change, the implementation of electronic patient files, sales improvement in Pharmacy and Construction industry and across other areas. Vivian’s strengths are in a total focus on the execution of the Performance Detective tasks, and of those of the Performance Tracker and the Performance Game Changer. She is co author of several publications, books and articles, for instance: 70:20:10 Towards 100% performance together with Jos Arets and Charles Jennings. Besides all this she is a former facilitator of the HPI certificate program and the training certificate program of ATD and she regularly speaks on (international) conferences (ATD ICE, OEB).
Links

Geraldine Voost
Global L&D Manager, BRONKHORST HIGH-TECH, Netherlands
With an educational background in Cognitive Science, my work experience has always been a mix of psychology and computing science. I enjoy working in the area where these two interact. After several years in IT, I started working in L&D in 2000. I gained experience as a trainer, instructional designer, e-learning developer, learning technology specialist and L&D management.
In September 2019 I started my current job as Global L&D Manager at Bronkhorst High-Tech. When I joined there was 1 e-learning module in the recently acquired LMS. All other training was instructor led classroom training, with participants flying in from all over the world. My mission is to modernize the training (now L&D) department, to integrate learning and working, and to introduce and implement performance based (learning) solutions.