Effective and Engaging: Post-COVID Lessons Learnt
Date Thursday, Dec 2 Time – Room Charlottenburg I&II
This session shares how to employees may be engaged with their learning, especially while working and learning remotely. Amongst others, it addresses people's digital skills and best practices for online collaboration and knowledge-sharing and explores how organisations have used the opportunity to focus on how learners apply learning at work the associated business impact.
Steven van Luipen
Director, Van Luipen Advies
Steven van Luipen is an independent consultant. He facilitates professional learning networks, learning activities and programs, mostly technology supported, online or blended.
Steven works primarily in the public domain. His approach is practice oriented. He is an expert in sharing knowledge within and across organizations about present-day themes, such as the increasing importance of technology and data.
His aim is to help his customers get a better understanding of shared issues, agree on lasting solutions and ultimately improve their performance.
Senior Learning Consultant, ING
Eva is a Senior Learning Consultant at ING. Based in Amsterdam, she is currently leading the global learning strategy and portfolio of ING's own innovation methodology.
It is more important than ever to make digital learning effective and engaging. As a learning professional with over 10 years of experience in L&D, agile program management and coaching, Eva enjoys and aims to create learning experiences that are exciting and programs that are scalable.
Born in Slovakia, she has been studying, living and working in various countries, including the Netherlands, U.K., Poland and the U.S.
Prior to ING, she has been gaining experience by managing and implementing learning solutions and delivering learning events in both small companies as well as large corporations, such as Booking.com or Shell.
She has a diploma in L&D by CIPD, London and is an Insights certified Coach and Facilitator. She is an advocate of hands on learning, which sparks curiosity and provokes critical thinking. As a Systemic Coach, she accompanies her clients to achieve their goals and reach their full potential.
Genuine Change with Real Impact, Using Human-centered Design, Eva Vanova
How do you create learning solutions that your learners actually want to use? How do you know that it actually works? Human-centered design is an approach to developing solutions to problems while involving the human perspective in all steps of the way.
Curious to learn how it all works in practice? Join this session to hear the PACE Academy story, ING's digital learning program that was designed and developed using human-centered design, resulting into genuine change and real impact.
- What is human-centered design in the context of learning
- How to apply it to the design of learning solutions
- Inspiration through specific examples and tips