Pre-Conference Workshop A3
A3 - From Training to Habit: Using AI to Drive Behaviour Change
Date Wednesday, 2 Dec Time – Room: Tiergarten Price: 95.00 € Status: places available
Joitske Hulsebosch
Consultatnt Innovative Learning with Technology, Ennuonline, Netherlands
Joitske is intrigued by technology (and lately gen AI) which makes innovative learning possible. From good blended design to learning via chatbots. She missed the start of the internet when I worked in Mali in 1995, but made up for it by diving into online learning. She is always looking for new tools and platforms (tries out at least one new tool every month), which allows her to stay at the cutting edge.
She works with Sibrenne Wagenaar at Ennuonline. Ennuonline helps learning professionals make the transition from traditional to innovative learning. They inspire them to use technologies for learning through positive experiences and practice. Joitske en Sibrenne love writing and share a lot in blogs (see ennuonline.substack.com), but also in books. Their latest book is Workplace learning with AI. Specialties include: designing and facilitating blended learning; tools and platforms; AI for learning. Joitske co-facilitated OEB pre-conference workshops in 2019 (chatbots for coaching and reflection) and 2024 (AI and creativity).
Links
Steven van Luipen
Change and Learning Consultant, Van Luipen Advies
Steven van Luipen is an independent consultant specialising in professional learning, team collaboration and organisational change — primarily for public-sector organisations navigating complex challenges such as digitalisation, leadership development and cross-organisational collaboration. He works largely within public construction and infrastructure, where he designs learning programmes and facilitates change for organisations tackling shared, high-stakes issues. His aim is to help teams reach a better understanding of the problems they face, agree on lasting solutions, and improve how they perform together.
His practice combines hands-on programme design with a strong interest in the theory beneath it, drawing on institutional and organisational thinking to make sense of how professionals learn inside complex systems. He is increasingly focused on how AI can support learning and behaviour change in the flow of work, rather than as a bolt-on to traditional training. Steven co-facilitated OEB pre-conference workshops in 2019, on using chatbots for coaching and reflection, and in 2024, on AI and creativity.
Links
Natasja van Schaik
Teacher, Author, Facilitator, Designer, Hogeschool Van Amsterdam
Natasja van Schaik is captivated and inspired by people taking action. She is a passionate trainer and change program designer with an eye for unique combinations of talent and opportunities aimed at progress. She is an independent consultant specialized in code of conduct and social safety in the workplace. She is also a Lecturer in Behavioural Design at Amsterdam University of Applied Sciences (HvA), where she teaches in the Behaviour Design minor within the Communication and Multimedia Design programme. She specialises in designing interventions that change behaviour in professional contexts — combining insights from behavioural science, speculative design and emergent technology. Natasja is the author of Het waait niet vanzelf over (Boom, 2023) and co-facilitated an OEB pre-conference workshop in 2019 on using chatbots for coaching and reflection.
Sibrenne Wagenaar
Consultant Learning and Technology, Ennuonline
Sibrenne Wagenaar is fascinated by how people learn in everyday work, in teams, and through professional networks. She is a Dutch learning designer, facilitator, writer, and AI enthusiast who enjoys translating new ideas and technologies into practical ways of learning, collaborating, and improving performance. Her specialties include: designing and facilitating blended and workplace learning; learning in teams and networks; generative AI for learning; and group facilitation.
She works with Joitske Hulsebosch at Ennuonline. Ennuonline helps learning professionals move from traditional training to innovative blended and workplace learning. They inspire people to experiment with technology, especially generative AI, through practical activities and positive learning experiences.
Joitske and Sibrenne love writing and share their ideas in blogs on ennuonline.com and ennuonline.substack.com, as well as in books. Their latest book is Workplace Learning with AI. Sibrenne is also an editor for the Dutch journal TvOO.
Learning does not automatically lead to behaviour change. While AI is increasingly used for content creation, personalised learning and productivity, its potential to support people in developing new habits and applying learning in the flow of work remains largely unexplored - and offers a fresh perspective on the future role of learning professionals.
In this interactive, hands-on workshop, participants will explore how AI can support behaviour change as a coach, feedback partner, reflection facilitator, performance support tool and source of timely nudges. Combining behavioural science with practical AI applications, the workshop will introduce frameworks for understanding behaviour change and explore where AI can complement, rather than replace, human support.
Through a series of hands-on exercises and group activities, participants will analyse workplace challenges, identify opportunities for AI-supported interventions and design a behaviour change intervention tailored to their own context - an approach tailored to their own context. The workshop will also consider where human judgement, trust and social interaction remain essential. Participants will leave with practical ideas and a behaviour change intervention they can adapt to challenges such as leadership, collaboration, knowledge sharing, safety practices or new ways of working.
Agenda:
- Welcome & Framing (5 min)
- Why Training Rarely Changes Behaviour (10 min)
- Behaviour Change Foundations: Applying a Framework to Workplace Challenges (30 min)
- Guided Design: Identifying Behaviours & Moments That Matter (25 min)
- Coffee Break (15 min)
- AI in the Flow of Work: Coaching, Feedback & Reflection (25 min)
- Hands-on Design: Building an AI-Supported Behaviour Change Intervention (40 min)
- Sharing, Peer Feedback & Human–AI Collaboration (20 min)
- Reflection & Transfer: From Workshop to Practice (10 min)
Target Audience: Learning & Development Professionals, Trainers, Learning Designers, HR and People Professionals, Education and Training Leaders, Workplace Learning Specialists
Target Audience Sector: Workplace Learning, Higher Education, Adult / Continuing Education, Corporate Training, Public Sector
Prerequisite Knowledge: Some prior experience in learning, training or workplace development. No technical AI expertise required.
Expected Outcomes:
- Understand why learning does not automatically translate into behaviour change.
- Apply a behaviour change framework to analyse a workplace challenge.
- Identify opportunities for AI to support habit formation, feedback and performance support.
- Design an AI-supported behaviour change intervention tailored to their own context.