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Panel Discussion

Navigating the Robo-Revolution: AI and the Future of Career Guidance

Date Thursday, Nov 23  Time   –   

AI and the more recent public release of ChatGPT are considered to be major game-changers in the way that digital technology will be used in the future. Many aspects of our personal and professional lives will be impacted and this also presents opportunities for transforming professional career guidance services, with a need to discuss what future guidance and counselling services will look like and how they might benefit from the effective use of AI and large language models (LLMs).

A panel of experts will explore the opportunities and risks of AI being applied in a career development context and will consider some of the following questions:

  • How important is it to build guardrails in career support chatbots and what would this require?
  • What steps need to be taken to build confidence and competence among career managers, leaders and practitioners?
  • How can we make effective use of AI and Large Language Models in career guidance whilst identifying possible danger points?
  • How can AI be used to improve or extend career guidance systems and practices?
  • What are the challenges and limitations using AI technology in career guidance?
  • Will AI change the way that career education and guidance is delivered in school and wider settings?

Speakers will include:

  • Alison Burke, Policy Analyst, OECD
  • Deirdre Hughes, International Career Development Specialist
  • Eirik Øvernes, Head of Department Department of Career Services, Norwegian Directorate for Higher Education and Skills
  • Chris Percy, Visiting Research Fellow, University of Derby
  • Moderator: Paul Guest, Education, Training & Project Management Expert-Consultant

Attendees will gain a better understanding of the risks and opportunities of AI in career guidance and will reflect on the steps needed to build confidence and competence among career guidance professionals.

OEB speaker Alison Burke

Alison Burke

Policy Analyst, OECD, France

OEB speaker Eirik Øvernes

Eirik Øvernes

Head of Department, Deapartment of Career Services, Norwegian Directorate for Higher Education and Skills, Norway

OEB speaker Deirdre Hughes

Deirdre Hughes

International Career Development Specialist, dmh associates, CareerChat (UK) Ltd & Warwick University IER, United Kingdom

OEB speaker Chris Percy

Chris Percy

visiting research fellow, UNIVERSITY OF DERBY, United Kingdom


OEB speaker Paul Guest

Paul Guest

Consultant (education-training-project management), Expert-Moderator-Consultant, United Kingdom