Making the Move From Face-to-Face to Digital Learning
How do you move an organisation from classroom delivery to digital learning? Join our Panel to find out how they transformed their workplaces. It hasn't always been easy and our panellists will share openly some of the issues they faced, including: changing attitudes to training among employees and managers, building an in-house capability to create digital learning materials and the importance of regular, two-way communication with the learning audience. The result for our panellists was a new approach to learning at work, and a realisation that it does not always need to take place in a classroom.
Swisscom Schweiz AG, Switzerland
I am Nicole Taylor, born on 18.09.1976. After finishing my apprenticeship, I spent 6 following years in London, where I was responsible for the well-being of three children as a nanny.
In 2001 I worked as a customer service employee at TNT Swiss Post AG and moved to Swisscom Customer Service in 2003. Soon afterwards I started my career as an adult educator - an appeal and fascination that still accompanies me today.
Today I successfully lead a team under the label "knowledge commumication", which is responsible for the efficient and sustainable development of over 2500 employees.
At the beginning of 2017 I successfully completed my master's degree in education management / adult education - my main focus has remained to this day: media didactics.
I have been using this knowledge in my everyday life for over 10 years and design and produce digitized learning units: Video clips, eLearnings, Web Based Trainings and much more.
Technisches Hilfswerk (THW, a department of the German Federal Ministry of the Interior), Germany
Activities & Responsibilities
1989 – 1994 forwarding merchant for several companies
1993 Several international missions and deployments as a volunteer for the Federal Agency for Technical Relief (THW)
04/94 – 02/96 THW-mission to Mostar as logistics specialist
02/96 – 02/98 THW-mission to Mostar as head of office
02/98 – 04/99 THW-mission in Bosnia as head of country office
04/99 – 01/01 THW-mission as special envoy to the Balkans
02/01 – 06/02 THW-deployments in India, Pakistan, Sierra Leone, Afghanistan as special envoy
06/02 – 04/04 THW-special envoy for international operations by order of the the THW-president
(missions to Sierra Leone, Afghanistan, Spain, Sri Lanka, Irak)
05/04 – 01/06 THW-headquarters, responsible for international operations
(missions to USA, Romania, Pakistan, etc.)
Actual Position since 02/06
THW-headquarters, head of division for international operations (missions to Cyprus, Libanon, China etc.)
Decorations THW-decoration for humanitarian assistance abroad (1991)
THW-decoration for humanitarian assistance abroad (1992)
THW-decoration for humanitarian assistance abroad (1993)
THW-medal for volunteers in gold (1993)
THW-decoration for humanitarian assistance abroad (1994)
THW-decoration in silver (1998)
THW-certificate for 10 years of voluntary engagement (1998)
Acknowledgement of the Minister of the Interior for the mission to the Balkans (1999)
Acknowledgement of the Minister of the Interior for the mission to South East Asia after the tsunami (2005)
Acknowledgement of the US Army Corps of Engineers for the mission to New Orleans after Hurrican Katrina (2005)
Knights of Malta Decoration “Großes Kreuz” (2008)
Malteser decoration “„pro merito melitensi“ (2017)
Malteser decoration “Einsatzmedaille Nepal” (2016)