Nour Wålstedt believes that successfully adopting AI is 20% technology and 80% people. As Head of L&D Strategy & Portfolio at Vattenfall, she helps the entire company move past the hype to actually build practical new skills. With a background as a teacher and a tech executive, Nour understands both how people learn and how businesses run. Rather than just showing teams how to use new tools, she focuses on changing daily work habits. By bringing IT, business, and HR together, she creates environments where people feel safe to experiment, proving that human adaptability is the real key to making AI work.