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The global, cross-sector conference and exhibition on
technology supported learning and training

Berlin, December 2 - 4, 2020

OEB speaker Tracy O'Connor

Tracy O'Connor

Program Management, Global Learning and Development, USA

Tracy O’Connor is a Program Manager and Curriculum Developer for a Global Customer Service department. She worked with stakeholders to define LMS requirements, conduct an evaluation of available systems, and implement ThinkingCap as the LMS of choice. Implementation involved: integration of data from other corporate data systems, migration of learning assets, the definition of roles/permissions, and configuration of the user experience, As an early adopter and administrator of ThinkingCap within the larger organization, she developed key standards, processes and best practices that served as a foundation for teams evaluating LMS options and implementing ThinkingCap as their LMS solution.


Session EXH123