The Practicalities of Supporting and Encouraging Workflow Learning

Malwina Karolczyk-Sliwa is a Learning Manager at McKinsey & Company, where she collaborates with business leaders to drive the skills development of colleagues in non-consulting service delivery teams. Her work focuses on leveraging expert knowledge to optimize learning processes and improve overall job performance. She is passionate about workflow learning and performance support systems, which provide just-in-time guidance, streamline onboarding, reduce the overall time to competency of professionals, and increase operational efficiencies. Malwina has led the design and implementation of award-winning workflow learning solutions at McKinsey.

Nirali Shah is a seasoned professional in learning and organisational development. With a wealth of expertise in learning strategies, leadership development, and talent management, she empowers fast-growing scale-up organisations to become future-ready.

Throughout her career, Nirali has demonstrated a steadfast commitment to creating environments where individuals and organisations can thrive. She has globally collaborated with diverse teams across various sectors, unlocking potential and driving innovation through tailored learning solutions. Her insights into performance-driven learning initiatives have significantly impacted organisations, equipping them to navigate the complexities of today’s ever-evolving landscape. In recognition of her contributions to organisational growth, Nirali has been awarded the International Young Leaders Award.

Alon is an experienced leader in ed-tech, with extensive expertise in Business Development, Sales, and Marketing roles. Skilled in management and corporate training, he has led teams and played a key role in scaling startups from MVP to global expansion across B2C and B2B products, working with higher education and corporate clients. Additionally, Alon volunteers with youth from underserved backgrounds and mentors veterans transitioning from military to civilian life, helping young adults navigate critical career decisions. His commitment to education and empowerment shapes his work across professional and community spaces, where he actively supports others in building meaningful paths forward.

Charles Jennings is a leading thinker and practitioner in innovative talent, learning and performance approaches. An author and well-known speaker, he is particularly known for his work with the 70:20:10 model. His career includes roles as a business school professor, as head of the UK national centre for networked learning, as chief learning officer for global companies, as a consultant, and as a member of advisory boards for international learning, performance, and business bodies.

Charles is a Fellow of the UK’s Royal Society for Arts (FRSA) and a Fellow of the Learning & Performance Institute (FLPI). He is also a Senior Advisor at the European Foundation for Management Development (EFMD) and other bodies.

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