Presentation Panel
Building the L&D Team for the Future
Date Thursday, Nov 24 Time – Room Koepenick III
The world of workplace L&D is evolving fast. Once it was enough to be skilled in the production of courses and materials, but no longer. Now we need a wider skill set, including digital, online, and interpersonal skills. L&D also needs deeper insights into the business and into data. In addition, we cannot rely on fulltime L&D staff to support all learning at work – we need to work in partnership with subject matter experts and the employees we support. It’s a challenging future, but our panel are ready to guide you through it.

Natalia Kmiec-Braun
Management Consultant, Accenture, Poland
Natalia Kmiec-Braun is a seasoned corporate trainer with strong academic background in teaching and languages. In Accenture, her main areas of focus include Change Management, Learning & Development and Communications. She is a part of the Talent Development & Learning Team, where she designs and develops learning experiences for her clients. As a member of the Storytelling Team, she focuses on workshop delivery and on tailoring messages for specific audiences.

Marlo Kengen
Senior Lecturer Learning & Development in Organisations, HAN University of Applied sciences, Netherlands
Marlo Kengen MSc is an experienced Learning & Development professional with a history of working in higher education as well as corporate settings (professional services and IT). Marlo works as a senior lecturer in the undergraduate program on Learning & Development in Organisations at HAN University of Applied Sciences in The Netherlands. For this program, she is jointly responsible for curriculum development, innovation and quality. She is a regular conference speaker and workshop facilitator. Also, she co-authored a book, various book chapters and articles on personalized learning, procurement of L&D, learning analytics etc.
Moderator

Geraldine Voost
Global L&D Manager, BRONKHORST HIGH-TECH, Netherlands
With an educational background in Cognitive Science, my work experience has always been a mix of psychology and computing science. I enjoy working in the area where these two interact. After several years in IT, I started working in L&D in 2000. I gained experience as a trainer, instructional designer, e-learning developer, learning technology specialist and L&D management.
In September 2019 I started my current job as Global L&D Manager at Bronkhorst High-Tech. When I joined there was 1 e-learning module in the recently acquired LMS. All other training was instructor led classroom training, with participants flying in from all over the world. My mission is to modernize the training (now L&D) department, to integrate learning and working, and to introduce and implement performance based (learning) solutions.
Links
Digital Age is Upon Us: Are Corporate Trainers Doomed?, Natalia Kmiec-Braun
Industry megatrends have, for a while now, suggested the dusk of the trainer as a profession. Are trainers doomed then? Not necessarily - as long as they’re willing to change and adapt. But what does that mean? In this presentation we will talk about the foundations and the possible directions of that change.
Recent years have brought cost-effective learning technologies, democratisation of learning processes and peer-to-peer up-skilling approaches. Where does that leave trainers? Is there even a space for them anymore?
We strongly believe that trainers can prosper on the market and within their organisations. But in order to do that, they need to reinvent and advance a broad sub-set of new roles and learn to co-exist with new technologies and approaches.
We will start by critically analysing the traditional model of trainer roles, especially in the context of the disruption caused by the Industry Revolution X.0, and by deconstructing it to fit the Digital Age.
Next, we will review practical use cases to show the range of available possibilities, both for trainers and for the organisations that employ them.
We will end with remarks on applicability and scalability of the proposed approach.
Overview
- Recognize the impact of recent industry changes on trainers.
- Reshape traditional trainer roles to better fit the current ecosystem and to fulfil your individual goals and ambitions.
- Understand ways in which organizations can keep their internal trainers within their structures, but at the same time run a modern, efficient and profitable L&D.
L&D Capabilities for Now and the Future, Marlo Kengen
In this presentation we will dive into the world of competency models or job profiles for Learning & Development professionals. After a short introduction to some of these models, we will explore the meaning of these models for L&D practice.
- What appeals to you and what doesn’t?
- What are common threads and differences we observe?
- How do these models align with your work? And with the role of L&D in your organization?
- And looking at the future: which L&D capabilities will become more important?
Overview
- Get an overview of the most relevant L&D competency models or profiles.
- Gain insight into which L&D competencies may be important in the future.
- Map out the L&D areas in which you or your team can develop.