Presentation Panel
Running the L&D Department Like A Business
Date Friday, Nov 25 Time – RoomCharlottenburg II
Once it was possible to run a training department separately from the organisation, receiving requests for courses, preparing and then delivering them. That doesn’t work anymore. Not only is the range of demands on L&D wider, and time shorter, but to perform well, L&D needs to be deeply aware of the organisation it’s serving.
And that means running L&D with the same disciplines and skills as a business. In this session we look at three key parts to this: gaining real, authentic stakeholder engagement; understanding the metrics that matter to the business (and delivering against them) and providing your department with a flexible way of developing content and supporting it, using SMEs. Join us to pick up on top tips for a high-performing L&D department.
Felix Kaus
Business Development Manager Learning Experience DACH, Barco, Germany
Felix Kaus has several years of experience at the interface of education, content and technology. After working in the publishing industry, he accompanied startups from the areas of e-commerce, FinTech and EdTech in the market launch of digital platforms. Since this year, he has been advising universities and companies for Barco on the development of hybrid teaching and learning offerings.
Avi Snir
CEO, Elevation, Israel
Avi is the Founder & CEO at Elevation. An entrepreneur, husband, father and believer. Loves Hummus, consistently lives in a village outside of Tel Aviv and spends his spare time wondering about the future of work skills careers and in between.
Rebekah Clarke
Chief Learning Strategist, Holman/Clarke Group, United States of America
Dr. Rebekah Clarke is an accomplished learning and project management professional with extensive experience managing global training programs and leading large business transformation projects to meet critical business strategy and goals within organizations. She is the founder of Holman/Clarke Group, Ltd. which offers consulting and design services for learning and development project managers and has been described as having “that rare mix of ‘big picture’ thinking and ‘get it done’ work ethic that is so difficult to find in an executive”. Prior to starting her own business, Rebekah worked in management roles in training and development, sales and marketing, and process improvement. Rebekah is a certified Project Management Professional (PMP), a Certified Professional in Talent Development, and has a doctorate in Organizational Leadership from Grand Canyon University where she studied the work engagement and psychological capital of instructional designers.
Links
Moderator
Bert De Coutere
IP & Innovation Lead, Center for Creative Leadership , Belgium
Bert’s professional life is all about competent people. He thinks, publishes, consults, designs and sets up learning and development projects for corporations. His areas of expertise include technology enhanced learning, leadership development and innovation.
Bert has been active in the field of corporate learning and e-learning for the last 25 years, first as instructor and course designer, later as project manager, consultant and business development manager. He worked at IBM Learning Development Europe where he was responsible for commercial e-learning development projects across Europe, and the management of the learning innovation initiatives. Thirteen years ago he joined the Center for Creative Leadership where he is now part of the global innovation team.
The Black and White of Authentic Stakeholder Engagement, Rebekah Clarke
In this presentation, you’ll explore key concepts around authentic stakeholder engagement including an exploration of the complexities of communication and a discussion on connecting the heart and mind to help reinforce your message.
When working with people, authenticity and transparency can be very powerful tools to motivate and engage. This is just as viable in a project environment. In this presentation, we will look at stakeholder management from a project perspective and uncover best practices to help us better engage with our stakeholders.
Stakeholders hold the key to project success from setting the vision to providing feedback to getting the work done. How you engage stakeholders to achieve project goals is not always a black and white thing, but authentic engagement can be achieved through careful thought and targeted planning.
By referencing real-world examples, you’ll also explore best practices for engaging authentically and discuss ways to better communicate with stakeholders on your own projects.
Overview
- Analyse complexities that impact effective stakeholder engagement and communication.
- Examine stakeholder power, legitimacy and influence.
- Apply best practices for engaging stakeholders.
- Explain the value engaged stakeholders bring to projects.
Elastic L&D: Integrating SMEs Into Your Learning Ecosystem, Irina Kureichyk
In this presentation you will get insights about the framework of the internal expertise circulation, which is critical for fast-growing companies where scalability and flexibility is key. You will have a view on a way to maximise the outcomes of your learning programs while minimising the operational cost.
Having a network of SMEs ready to support your L&D team in scaling your learning program when you need to cover an increased learning need, but not generating any cost when the demand is gone? It sounds like the dream of an L&D leader come true!
The case I would like to present proves it's possible, moreover, in dynamic industries like IT, it might be one of the few strategies allowing you to follow the wave in a cost-effective way with the highest possible outcome.
We will look at the implementation of all stages of the SMEs engagement cycle - from "recruitment" to recognition and rewarding. We will also discuss challenges and advantages of having SMEs contributing to the design and delivery of learning programs.
Overview
- Identify the main motivation factors of SMEs to share their expertise.
- How to design the SME engagement cycle.
- How to maximize outcomes while minimizing the operational cost of your learning programs.
Moving L&D from Spending Money to Saving Money for the Organisation, Avi Snir
In this presentation you will learn how to demonstrate the business value of L&D and gain the budget for it. We will discuss how to demonstrate that organisational learning solutions solve strategic challenges of the company and optimise expenses.
One of the main challenges companies are facing is the talent shortage of skilled professionals. An internal academy that trains current and potential employees in re-skilling or Train to Hire Programs with the (changing) skills and the stack the company needs, reduces the time to hire and time to fill positions, ensures that the employees have the skills and the stack the company needs and also solves the problem of needing to lay off employees with skills that are no longer relevant, by re-skilling them and keeping them in the company.
The benefit of these internal academies is measurable and serves several KPI’s and business metrics, which turns it into a strategic tool for the company.
This session is based on dozens of use cases of companies that implemented internal academies to solve their biggest challenges around talent in their organisation. We will discuss use cases of tailored internal academies that lead both to serving the strategic business goals while reducing costs for the company.
We will discuss how to set clear KPI’s for the internal academies and demonstrate how these serve crucial business metrics, how to measure the success and the cost saving and essentially how to convince internal stakeholders to allocate budgets for these programs.
At the end of the presentation, you will know how to set the right KPI’s and measure them in order to internally present the strategic value of the program to stakeholders and receive the budgets needed for it.
You will be able to design their own internal re-skilling or Train to Hire academy solution and showcase which costs it saves for the company, which business metrics it serves and how to translate this into budgets.
Overview
- Position L&D initiatives as a strategic matter that solves key challenges of the company.
- Solve business challenges with Train to Hire and Reskilling academies.
- Showcase to internal stakeholders the financial benefits and cost savings of the internal academies solution.
- Save money for the organisation with internal academies - solving the need to layoff with reskilling initiatives, shortening time to fill positions, shortening onboarding process.
The Future of Business Education – How To Enable Flexible Learning, Felix Kaus
The future of business education is flexible: untied to a specific place, a particular timing, or a strict format. Flexibility is mandatory in an environment that will soon become dominated by digital natives who are partial to virtualised, on-demand learning experiences, and who must be ready for a hybrid working world. Not to mention the working adult learners that need to up-skill or re-skill while juggling multiple responsibilities.
So how can flexibility be enabled? Learn more about flexible learning and other business education trends during a talk that will be full of practical tips and case studies.
Overview
- Get introduced to engaging digital learning concepts.
- Understand the potential of virtual and hybrid classroom technology.
- Learn how leading organisations have transformed their teaching and training programs