Knowledge Factory LTG26
Jedi Mind Tricks for Workplace Learning Designers
This lively, interactive Knowledge Factory will help you step out of the order-taking role and become a performance consultant.
Your client thinks training will solve their problem, but they haven't even defined the problem. Your subject matter expert wants you to present their favourite content, but you suspect it will just waste time. What can you do? You can magically control their minds! At least, once you understand why your stakeholders think the way they do, you can subtly steer them into thinking differently. This session will reveal the damaging beliefs that restrict our work and show some ways to turn them around. By changing how we talk to our stakeholders and to ourselves, we can create targeted training that solves problems and improves lives. The goal is to provide the end training client with the performance improvement they really eed, not just the training they think they want.