Henrietta has over 20 years of experience of delivering digital learning solutions. First working as an Account Manager, then as an Account Director with key clients in the travel industry, financial services, NHS and the UK Public sector. For the past 12 years she has worked in a number of digital learning roles at TUI defining and driving the digital learning strategy and is currently the Learning Solutions Manager. She started at TUI with just one programme and a blank sheet of paper. TUI now has individual teams focussing on operational needs and her team works at a strategic level on complex learning requirements that need a digital solution. This has led her to launching two award winning AI driven learning programmes.