Sue Martin is Global Head of Personnel Certification at TÜV Rheinland and has been a trusted advisor to companies and institutions across Europe in the area of workforce credentialing, learning strategies and certification for many years, including her role as Global Head of Certification at SAP and several regional and global management roles in the testing industry. She has also held several positions within industry institutions, such as the Chair of the European Association of Test Publishers, and is currently a member of the learning & Development Committee at BCS (British Computer Society) and an EU Subject Matter Expert on digital skills initiatives.