Panel Discussion
Chatbots and AI in Education: Tools, Trends, and Tensions
Date Thursday, Dec 4 Time – Room: Charlottenburg I
Chatbots are rapidly moving from hype to hands-on practice in universities, reshaping how students learn and how lecturers work. This panel shares real-world experiments testing their potential for communication training, immersive role-play, and academic support. The discussion considers both the opportunities and the challenges: how far dialogue tools can enrich teaching and learning, and when they create new concerns that call for caution.
Fabio Luelmo
Project Manager, Technical University Delft
Fabio started working in higher education in the early days of online learning, first in enrolment and then moving to operations. He later specialized in project management and gained experience in consulting and coaching in the private sector. He now works for TU Delft on projects to improve lecturer centered services and other education projects.
In his spare time when he is not spending time with his family and cats, he plays D&D and teaches medieval longsword at Steelbound in The Hague.
Ibraheem Adedayo Adediran
Senior Lecturer/Counselling Psychologist& Education Expert, National Open University of Nigeria
Dr. Ibraheem Adedayo Adediran is a Counselling Psychologist and a Senior Lecturer in the Department of Educational Foundations, Faculty of Education at the National Open University of Nigeria, Nigeria. He holds Bachelor of Education, Masters Degree and Ph.D in Counselling Psychology from the Prestigious University of Ibadan, Nigeria. He was the immediate past overall coordinator of Guidance and Counselling Programme across over 120 Study Centres all over Nigeria and presently coordinates Post Graduate Diploma in Education programme in the same Capacity. He has passion for knowledge acquisition, impartation and behaviour modification for human emancipation. He is an accomplished Author, Teacher, Counsellor and Mentor of note. He has successfully mentored Millions of Youths into Career success and happy home formation .He is a Senior Researcher: Center for Research ,Innovation, Development and Entrepreneurship(CRIDE,U.K).
Lisa Drevsholt
Associate Professor, University College Copenhagen
Lisa Drevsholt is an associate professor and educational developer at University College Copenhagen. She has played a central role in projects exploring the intersection of pedagogy, technology, and professional identity in education.
She is also the author of textbook materials used in healthcare education, contributing to bridging academic theory with professional practice. Her publications focus on topics such as healthcare administration, communication, ethics, and the role of technology in patient-centered care and the healthcare system in general.
She has contributed to initiatives on interprofessional learning, simulation-based training, and the ethical integration of AI in teaching practices. With more than 20 years of experience in education, facilitating workshops, and working as a trainer in adult pedagogy, she brings a strong didactic perspective and a passion for creating meaningful, reflective learning experiences.
Sasa Tkalcan
Expert, University of Helsinki
He is a Digital Learning Designer at the University of Helsinki with an M.A. in Finnish Language and Culture and a background in Folkloristics and Comparative Religions. He created and deployed the GenAI prompt for Ilpo Juudas in the Rikosoikeus MOOC to simulate solicitor interrogation for criminal law reasoning. He developed a modular “How to Create a Chatbot” kit to help faculty take advantage of this tool. He advises educators on ethical AI adoption, combining humanistic insight with practical design to bridge emerging technology and disciplinary understanding.
Eran Gal
Head of Graduate Program - Faculty of Instructional Technologies, Holon Institute of Technology (HIT)
Dr. Eran Gal is a digital learning and learning innovation expert with over 25 years of experience in applying cross-company technology-based learning solutions.
Dr. Gal heads the graduate program at the Instructional Technologies Faculty, HIT.
Dr. Gal teaches learning design an innovation. He also oversees the research initiatives of the program focusing on empirical research of organisational and technological enhanced learning. Sine January 2023 Dr. Gal's research and studies are focused on successful implementation of GenAI services in academic and organisational learning.
Moderator
Tom Wambeke
Chief Learning Innovation, ITCILO, Italy
A United Nations Senior Executive with 20 years of work experience in managing capacity development programmes with focus on learning innovation and digital transformation. Worked with cross-functional teams on innovation projects across more than 50 countries. Diplomas from the University of Leuven and University of Antwerp (Belgium) and executive certificates from the University of Stanford and the Massachusetts Institute of Technology. Public speaker on Innovation, Strategic Foresight and digital transformation. Author of different toolkits, publications. Chief Learning Innovation of the Training Centre of the International Labour Organization since 2015. Specialized in providing sustainable learning solutions with the objective to generate impact and organizational change.
As a certified international facilitator (IAF) actively involved in strategy facilitation, participatory knowledge sharing, networked learning and ICT4Development. Passion for complexity adaptive thinking, intentional serendipity, foresight analysis and futures exploration.
The Programme he is leading has a double mandate: to strengthen the Centre’s in-house capacity to apply state-of-the art learning, communication and knowledge sharing methods and technology, and to provide learning, innovation and communication services to outside partners on a global scale. In this context he works closely together with UN agencies, development banks, international organisations, governments and NGO’s.
Links
Navigating the Intelligent Age: Technology-Enhanced Counselling in Distance Learning, Ibraheem Adedayo Adediran
The project revolutionizes traditional counselling by combining advanced MBTI personality assessments with Intelligent Counselor-client matching, solving the critical problem of mis-matched therapeutic relationships that often lead to ineffective outcomes culminating into various problems bedevilling humanity especially in this intelligent era: The newly-created platform automatically assigns clients to specialist counsellors based on both their personality profiles and specific counselling needs (Career, Relationships, Trauma etc), while providing a complete digital ecosystem for assessment, development, planning and progress tracking.
The technologically-enhanced model demonstrates how AI-driven matching algorithms can optimize counselling effectiveness for both private practitioners and Open Distance Learning environments, ensuring clients receive personalized guidance from the most suitable mental health professionals or counselling experts.
Training Communication Skills Using Chatbots in Simulation-Based Training, Lisa Drevsholt
The AI plays the role in a scenario where the student´s goal is to help the citizen in some manner while communicating in a theoretical framework.
By integrating emotional depth, the AI simulation becomes not just a technical exercise but a human-centered experience that reinforces the importance of treating the citizen with care and dignity.
Towards AI-Native Online Learning, Sasa Tkalcan
Ilpo Juudas is a GenAI chatbot used in the University of Helsinki’s Rikosoikeus MOOC (Criminal Law MOOC) to scaffold criminal law reasoning through role-play, combining an interrogation interaction with a subsequent verdict-writing exercise. This session concludes with a demo, and reflections on design, faculty-informed adaptation, and ethical considerations in AI-native online learning.