Cleopatra Hammad is a Global Product Training Manager at ABB, where she designs and delivers learning experiences for the global sales audience. She has previously worked as an instructional designer for universities across the UK, Europe, and Australia, creating online courses in areas such as data analytics, digital marketing, and programming languages. Cleopatra is currently pursuing a PhD in Educational Sciences at the University of Oulu in Finland, where her research explores how collaboration is triggered in technology-driven learning environments. Her passion lies in bridging academic and corporate learning to make training more meaningful, collaborative, and relevant across sectors.