Boardroom Dialogue
Using Data and AI to Proactively Support Staff and Students
Date Thursday, Dec 4 Time – Room: Check
As Bifröst University experienced rapid enrolment growth, the institution needed a scalable way to maintain personalised student support and uphold academic quality. In this session, they share what they’ve learned during their first ten months using Intelligent Insights, an AI-supported analytics tool connected to their Canvas learning environment.
Bifröst will explore how real-time, actionable data has helped them identify students who may need support earlier, streamline course preparation and monitoring, and provide more consistent guidance to academic staff. They’ll also discuss how adopting AI-led insights has revealed issues they previously couldn’t detect due to time and resource constraints.
Alongside the early gains, attendees will hear a transparent account of the challenges—from language considerations to implementing new technology with a lean team—and how the university is adapting its approach as confidence and capability grow.
This session offers practical takeaways for any institution looking to use data and AI to enhance student support, strengthen quality assurance, and scale effectively without losing the human connection that makes education meaningful.
María Bernsden
Project Manager, Bifröst University
María Berndsen is a project manager specializing in the development of distance learning and educational platforms, with a focus on optimizing digital teaching environments. At the forefront of implementing and evolving LMS solutions, María leads strategic initiatives that enhance online learning experiences. Her work bridges pedagogy and technology, empowering educators and institutions to deliver impactful, accessible education.