Presentation Panel
Sustaining Performance: Evidence from the Field
Date Thursday, Dec 4 Time – Room: Tiergarten
How can L&D move beyond one-time training to create lasting performance improvements? Discover why experienced professionals plateau and practical interventions prevent skill erosion, see how global social learning implementation delivers measurable engagement results, and learn from healthcare experiments testing AI-powered performance support. Together, these evidence-based approaches show how to design learning that sustains and improves performance over time.
Jaime Cará Junior
Training Manager, ESA Academy
Jaime Cará Junior, PhD, has been a post-graduation professor of Didactics & Methodology, a member of the research council in the major university in Latin America (USP), a digital product designer and manager, and Training & Development manager, responsible for over 2 thousand trainees a year, an (co-)author of books, papers, coursebooks and educational applications, and a speaker in international events. Jaime is currently responsible for the e-learning project for the European Space Agency Academy, developing online programmes for university students, from BS to PhD.
Shih-Wei Lo
Senior Product Owner Global LMS, Ottobock SE & Co. KGaA
Shih-Wei Lo has been working at Ottobock, the world market leader in prosthetics, for over 8 years in various positions on the topic of digital learning. Before that, he worked for several years as a special needs teacher and trainer for a subsidiary company of the city of Göttingen.
Shih-Wei Lo is a certified business economist (IHK) and has completed his BA in Business Administration (with a focus on Service & Intercultural Management) and his MA in Business Administration (with a focus on Marketing) while working. In addition, he holds a MSc in Business Informatics. He has always continued his education and has taken other certificates/continuing education such as Certified European E-Learning Manager (CELM), Train-the-e-trainer, learn coach, etc.
Lifelong learning is not a phrase for him, he lives it and likes to share his knowledge and experiences to discuss, learn and develop.
Beyond the Performance Plateau: Addressing Skill Decay in Corporate Learning, Jaime Cará Junior
This presentation aims to prompt a reconsideration of the structure and objectives of corporate learning. While onboarding, reskilling, and upskilling remain crucial elements of learning and development strategies, they do not address the issue of skill decay, which is a silent, often undetected issue. This is particularly relevant today, when technology advancements seem to be outpacing the reskilling and upskilling in and outside of corporations. It is imperative to prioritize mitigating skill erosion within workplace learning ecosystems, particularly in dynamic industries where diminishing performance can have significant repercussions.
Social Learning through Badges & Channels in a Global LMS: The Ottobock Use Case, Shih-Wei Lo
How can global organisations use social learning features to drive engagement and knowledge sharing at scale? This session explores Ottobock’s implementation of badges, channels, and peer collaboration in their global LMS serving thousands of users across 60+ countries, demonstrating measurable improvements in engagement and knowledge retention through strategic social learning design.