Data-Informed, Not Data-Driven: Reframing L&D Metrics for Human and Business Impact

As AI and analytics reshape the learning landscape, L&D teams face increasing pressure to demonstrate impact, often with metrics that fall short. In this interactive roundtable, we’ll challenge the “data-driven” mindset and explore a more balanced approach that blends analytics with judgment, centering on both business outcomes and learner agency.

Through small-group discussion and real-world case examples, we’ll unpack what it means to be data-informed, using metrics as tools for insight, not just accountability. Walk away with a practical impact model, fresh language to influence stakeholders, and strategies to measure what truly matters.

Tracie Cantu

Chief Learning Strategist, Your CLO

Tracie Cantu is Chief Learning Strategist at Your CLO and a recognized authority in learning operations and technology. With two decades of experience leading L&D transformation at organizations such as Meta, Atlassian, and Whole Foods Market, she helps companies modernize their learning functions, scale their impact, and align with business priorities. Tracie brings a sharp focus on strategy, systems, and execution. She helps L&D teams scale their impact, deliver business value, and operate like a strategic business function.