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Recognizing the Invisible: How to Integrate Informal Learning into Training Evaluation and Professional Development

This session explores how informal learning - self-directed, experience-based, and socially driven - can be recognised and evaluated within professional development. Based on a doctoral study of HR professionals in Quebec, Canada, it highlights the gap in traditional models that overlook informal learning.

Using mixed methods, the research identifies key dimensions such as social interaction, motivation, and contextual adaptability. Attendees will gain practical insights into integrating informal learning into training evaluation frameworks to better reflect how professionals acquire knowledge in real-world contexts.

Mélissa Lemaire

Consultant in Competencies Evaluation, Université de Montréal

Dr. Mélissa Lemaire holds a PhD in Educational Measurement and Evaluation from the Université de Montréal, completed in collaboration with HEC Montréal. She also holds an MBA from Université Laval and a Master’s degree in Educational Measurement and Evaluation from the Université de Montréal. Her research focuses on the impact of informal learning on the maintenance of professional competencies. She has extensive experience in program evaluation, impact studies, and the development of competency assessment tools. Dr. Lemaire also collaborates on multiple projects with various professional regulatory bodies across Quebec and Canada.