Panel LTG47
Supporting Great Workplace Performance
Supporting performance in the workplace requires a combination of technology, content and L&D skills all with one aim: helping people doing their jobs better, here and now. This may involve learning or not, but it always involves well crafted, clear information, available at the point of need. Join our Panel as they discuss the use of communities in workplace performance support, how to use existing systems (like your LMS) well, and – crucially – how to develop materials. How do you get Subject Matter Experts to support the content and even to speak on camera? How do you involve people in production to ensure all issues are covered? Among others, speakers will include:

Michael Riederer
Brainlab AG, Germany
Michael studied Management & Technology with a focus on knowledge management at the University of Technology in Munich before starting as Management Associate to the CEO at Brainlab.
Brainlab develops, manufactures and markets software-driven medical technology, enabling access to advanced, less invasive patient treatments. Brainlab technology powers treatments in radiosurgery as well as neurosurgery and other surgical fields.
He is currently manager of the Learning Infrastructure department at Brainlab and responsible for technical documentation, localization and instructional design.
His core task is to implement and scale a worldwide IT learning system that is used by personnel as well as end users. This includes the style definition of the digital training material as well as introducing new IT systems.
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Helena Nacinovic
Digital Training Manager, Zalando SE, Germany
I'm passionate about using technology to enable learning for adults and have been focusing on learning in the workplace since 2004 when I first started as an instructional designer. It's all about helping people develop themselves in the workplace, as well as helping them to get important information, experiences, and opportunities to try new things, like collaborating with peers. It's really exciting to see what is possible already today with educational technology and think about the endless possibilities in the future. Since I started as an instructional designer in Brazil, my home country, I have contributed to the Learning and Development teams of TAM Airlines, Hewlett-Packard Enterprise, Claro Telecom, and HERE Navigation Technologies. Currently, I am the Digital Training Manager supporting the Customer Care department of Zalando together with a great team of trainers.
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Moderator

Thomas Jenewein
Business Development Manager, SAP Education, Germany
Thomas Jenewein is the SAP Education Business Development Manager for Middle & Eastern Europe. After studying Organizational Psychology he collected more than 20 years of experience from different positions in the field of Learning & Talent Management, consultancy and program management. Thomas is a frequent content contributor and creates blog entries, articles or holds presentations on innovation in learning.