Alvaro Caballero
Chapter Lead Customer Journey Experts - Tech Academy, ING, The Netherlands
Alvaro is the head of ING's Global Tech Academy, a squad of employee journey experts, event managers, and data analysts trusted with the mission of enabling and supporting an engineering culture within the IT community.
His current focus and ambition is to drive the digital transformation of the L&D function for IT learning.
Alvaro brings more than 10 years of experience in the fields of consulting, collaborative platforms adoption programs, and community and change management.
Curious about learning, networks, and innovation, he likes to experiment with the opportunities of new technologies, while trying to make sense of their implications and impact on community dynamics.