The Lidl Learning Culture

Retail is a tough place for training. Any chain of retailers will have hundreds of people working in thousands of stores, and the work is practical and hands-on. How do you ensure that a high quality of learning takes place across the chain, with great content for all? By building and maintaining a learning culture. This starts at the top of the organization, and is maintained throughout by managers, staff and the L&D team. According to Wolfgang Hennen, the right learning culture starts with the business and the employee, and takes conscious effort to support and develop. Join Wolfgang to learn how Lidl have managed to make a success of this.

Wolfgang Hennen

CHRO, Lidl Poland, Poland