Spotlight
Subtle Secrets that will Make or Break your Workplace EdTech Implementation
EdTech is now business critical, but for many learning teams the landscape feels overwhelming. New platforms and AI promises create noise, while pressure mounts to show impact. This session explores the overlooked details that make or break implementation. Drawing on The Eight Levers of EdTech Transformation, we will cover how to build a responsive target operating model, the role of AI agents, how to stress test EdTech for AI validity, and what it means to reimagine the L&D team in a course-less world. We will also highlight the emerging role of the Learning Experience Architect as a bridge between technology and human-centred design.

Lori Niles-Hofmann
EdTech & AI Strategist, 8Levers
Lori is a senior learning strategist with over 20 years of L&D experience across many industries, including international banking, management consulting, and marketing. She specialises in large-scale digital learning transformations and is passionate about helping companies navigate through the ambiguity of change.
After leading and completing numerous EdTech implementations, Lori has developed data-based methodologies and frameworks to empower L&D teams to move from business support function to strategic business driver.
Lori serves on several EdTech and HRTech boards and has published two courses on LinkedIn Learning with 100K completions. She is also the author of the recently released book "The Eight Levers of EdTech Transformation".